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Catch up not working

Runner
Posts: 7
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Catch up not working

When I attempt to doa proves programme on catch up nothing happens. Everything is connected up properly. Can anyone help me?

 

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Runner
Posts: 7
Post 2 of 6
1,548 Views

Re: Catch up not working

attempt to download*
Staff
Posts: 7,551
Post 3 of 6
1,486 Views

Re: Catch up not working

Hi ItJustSeemsSilly,

We are investigating this issue which appears to stem from the movie Dr No/Final Destination in the showcase tab. The following process should allow you to recover from the issue:

Can you record Dr No/Final Destination in the Showcase to your planner, then navigate to the planner and delete it from there, navigate to the deleted folder and delete it from there as well.

Please let us know if this resolves the problem for you?

Thanks
Anne
Community Coordinator
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Runner
Posts: 1
Post 4 of 6
1,415 Views

Re: Catch up not working

Just to confirm, this does work, thanks!

Runner
Posts: 1
Post 5 of 6
1,169 Views

Re: Catch up not working

I am still having this proem, I have deleted everything from the planner? Is there any other way to fix this problem?
Oracle
Posts: 62,248
Post 6 of 6
1,158 Views

Re: Catch up not working

Go to the deleted tab and delete everything in there and then try again.

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