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15-11-2012 06:36 PM
Hi, can anyone help please. I have just move broadband suppliers to sky and my activation date was yesterday my wireless connection keeps showing 'validating Identity' and will not connect, I have no problems connecting using the cable, I also have a message of 'windows unable to fine certificate etc..' I have no idea how to get past this! I have uninstalled the adapter and reinstalled it but it still has the above problems. Strangely the kids xbox has connected with no problems!!!
15-11-2012 06:44 PM
Welcome to the Community and thanks for your post.
Have a look at our steps for setting up a wireless adaptor to see if this can help.
Please come back to us and let us know how you get on.