on 17-12-2013 08:30 PM
I received my free wireless connector (mini) yesterday and set it up this evening, following the instructions in the box (the same as the instructions in the forum post).
All went well until I selected "connect with password" option (my router doesn't have WPS).
My remote control will not scroll through the alphanumeric options so I cannot enter the password. For example, the first character of my password is "p" but when I press the "7" key all I get is "7" - if I press it quickly, all I get is "77". I tried other buttons but all I'm getting are digits, not letters.
I've unplugged the sky+HD box (with the connector attached) and re-started, but that hasn't fixed it.
Solved! Go to the solution
on 25-12-2013 08:05 PM
I had same problem - go to pages on probs with remote - about 4/5 pages back somebody outlined solution to this prob - you need to convert your password to a hex-decimal one - via a website (address is provided). This gives a longer password, if that is too long for spaces available, you will need to reduce size of your router password - to 5/6 letters/numbers for example and then do conversion again - this is the password you then need to tap in. Sky should be onto this but call centre don't seem to be
on 25-12-2013 11:46 PM
Thanks so much for pointing me in the direction of the "hexa" thread. I found it, and converted my password to hexa, sadly it didn't work for me (the password length was ok, I just got the "difficulty connecting to network" message).
My router is several years old now, wonder if that's got anything to do with it? Ah well, on demand will have to wait for a while longer
on 27-12-2013 10:47 AM
on 27-12-2013 03:20 PM
27-12-2013 09:24 PM - edited 27-12-2013 09:28 PM
Success at last!
The following worked for me:
- convert the network password to hexadecimal so that it can be entered using the sky remote. There are a number of websites that can do this, just google "ascii to hexadecimal" for a selection. Thanks again to eels for this tip.
- switch off all other wireless devices using the router (phone, laptop)
- select the "connect with password" option
- enter the hexadecimal version of the network password.
The password was accepted, and the mini connector found the network.
Now to see what's available!
Thanks to all for assistance.