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Occasional Visitor
Catharine
Posts: 1
Registered: ‎25-12-2010

Can't connect to the Internet ME17 area (Maidstone)

Hi, just wondering if anyone else has an issue connecting via sky broadband in the Maidstone/Kent area??  Son is not happy as he can't play on Xbox live!!  Luckily I can connect elsewhere and can post here but any information would be greatly appreciated!

 

Thanks and Merry Christmas!

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Community Coordinator
Robert
Posts: 7,721
Registered: ‎08-12-2010

Re: Can't connect to the Internet ME17 area (Maidstone)

Hi Catherine, sorry for the delay in repying to your post. Are you still experiencing issues trying to connect to Xbox Live?

Robert
Community Coordinator
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Occasional Visitor
Dave1909
Posts: 1
Registered: ‎10-06-2011

Re: Can't connect to the Internet ME17 area (Maidstone)

We live in the ME15 area and have been unable to connect since yesterday afternoon...

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Community Coordinator
Robert
Posts: 7,721
Registered: ‎08-12-2010

Re: Can't connect to the Internet ME17 area (Maidstone)

Hi Dave1909, 

 

We are not aware of any issues in your area at present. Can you try the troubleshooting steps on our Help Centre in the first instance to ensure everything is set up properly and refresh your connection.

 

If this fails, please use the Contact Us page to report the issue to our Customer Help team for further investigation.

 

Robert
Community Coordinator
Community Welcome, Hints & Tips
Sky Help Centre http://www.sky.com/help

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