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17-11-2013 06:29 PM
19-11-2013 06:32 PM
Thanks for post.
Sorry to see your Sky Yahoo Mail is not working. Are you able to log into My Sky OK? Do you know if you accepted the terms and conditions for Sky Yahoo Mail?
If you can get back to me when you have a moment I will be able to assist you further.
20-11-2013 11:30 AM
Thank you for replying to Natasha's post.
I am sorry to say If the terms and conditions weren't accepted at the time of the transfer to Yahoo! Mail then your old mail would never have been migrated over. The option to do so has been available between from March to June 13.
The terms and conditions acted as a trigger for your migration however, As the time has lapsed it is too late to do this. The content no longer exists.
Anything else we can help you with please post again on the relevant board.