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Occasional Visitor
kirky74
Posts: 1
Registered: ‎18-08-2011

Call diversion help

This may be very obvious to most people but in case anyone else is scratching their heads why their Sky Talk Call Diversion isn't working, you need to turn your answer machine off to fully enable it.  I have rung Sky several times on this issue and was never told about it to resolve the problem and instead had to figure it out for myself.  I hope this saves other people from wasting a lot of time and energy like I did!

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Community Coordinator
kirkie50
Posts: 2,009
Registered: ‎18-03-2011

Re: Call diversion help

Hi Kirky74

 

Welcome to the Forum and thanks for your contribution.

 

 

Sorry no one was able to advise you on enabling Call diversion, glad you have managed to get it sorted.

 

Hopefully if anyone has a similar problem your post may help them too.

 

 

Many Thanks

 

kirkie50
Community Coordinator
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Occasional Visitor
jamiedanjoux123
Posts: 2
Registered: ‎08-10-2011

Re: Call diversion help

I cant seem to enable it i dial *67*mobilenumber# then dial then it says "sorry the service you requested is not availible on this line please hang up" i need this as i am away from home sometimes!!

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Community Coordinator
Shelz
Posts: 2,401
Registered: ‎20-12-2010

Re: Call diversion help

Hi jamiedanjoux123,

 

Have you had this calling feature added on to your account by calling us and having this applied first?

 

Once this has been added you will be able to then dial your code and number on your phone to have it activated through your hand set. It sounds as though it has not been applied to your Sky account as yet this is why it will not allow you to set this up.

 

For pricing of our calling features please see here.

 

Please let me know how you get on with this.

 

 

Many thanks,

Shelz
Community Coordinator
Community Welcome, Hints & Tips
Sky Help Centre http://www.sky.com/help

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