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Occasional Visitor
nickproud80
Posts: 2
Registered: ‎15-02-2012

Broadband activation

Hello, 

 

I've recently moved into a new property and purchased sky broadband. The router was sent to us a couple of days ago and today I received a text today saying:

 

'Great news. Your Sky Talk and Broadband are now active. Enjoy!'

 

 

This is not the case. There is no amber @ symbol just power and wireless. Will it be online before this evening? I work online and if I can't get online tonight I will start losing money. The fact that the text says the service is NOW active and 'Enjoy' is a bit of a kick in the teeth. 

 

Please let me know asap. 

 

Thanks, 

 

Nick. 

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Occasional Visitor
nickproud80
Posts: 2
Registered: ‎15-02-2012

Re: Broadband activation

Anybody want to give me a reply on this?

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Super User
Stantheman2k12
Posts: 3,061
Registered: ‎03-01-2012

Re: Broadband activation

If today is your activation day,

 

It can take up to midnight for your services to go live.

If I Or Anyone Has Helped Please Kudos. If Your Problem Is Solved Please Click On Accept As Solution.
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Staff (Retired)
GarryC
Posts: 4,977
Registered: ‎18-03-2011

Re: Broadband activation

Ni nickproud80,

 

Just wondering if your services have now activated?

 

If so, how are you finding it so far?

 

Thanks,

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