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Frequent Visitor
Hambonz
Posts: 19
Registered: ‎27-10-2010
Accepted Solution

Broadband Usage Tool

Hi,

 

Is there a online Sky broadband usage tool for unlimited broadband users ? 

 

I believed my Internet usage is small, so I called Sky with a view to reducing my unlimited service down to the free service capped at 2GB/month, but was shocked to learn that I've used >7GB in the last week.

 

I know I can install tools on my desktop and laptop, but hoped that Sky themselves could monitor and provide such information - even for their unlimited customers. 

 

--

HammY

 

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Super User
Damien-SW
Posts: 1,987
Registered: ‎27-01-2011

Re: Broadband Usage Tool

no they don't as why provide something that may convince people to pay less.  does not make business sense

 

also there some many tool out there its not like they need anotherone

 

but if you want to watch how much you using try this tool

 

http://www.thinkbroadband.com/tbbmeter.html

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Super User
caesarome
Posts: 44,308
Registered: ‎27-10-2010

Re: Broadband Usage Tool

It makes perfect business sense not to provid the Unlimited customers with the usage tool. However there is software out there that will do the job for you, I used to use a small program called Net Meter, howvere it can only monitor the on PC so if you have more than one then you would have to install on each computer and add the totals up.

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Contributor
MadMaxPR
Posts: 176
Registered: ‎03-04-2011

Re: Broadband Usage Tool

Hi,

 

tbbmeter has a page that adds all the totals up for you. You register each computer on the network to a thinkbroadband.com account and the usage from all computers registered appear on a page with all the totals.

This is mine for this month http://tbbmeter.thinkbroadband.com/graphs/2011/04/07/897471710.png (link will expire after 7days.)

Grapth options: 

Month View
Week View
Daily View
Daily High Res



Regards,
Mark
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Frequent Visitor
Hambonz
Posts: 19
Registered: ‎27-10-2010

Re: Broadband Usage Tool

 

Thanks.   

 

One final question:  is  Sky's capped usage for download only ?, or is it combined data sent and received ?

 

--

HammY

 

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Community Coordinator
Robert
Posts: 7,723
Registered: ‎08-12-2010

Re: Broadband Usage Tool

Hi Hambonz, 

 

Both download and upload activity is counted into your usage.

Robert
Community Coordinator
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Senior Member (Diamond)
Skytime
Posts: 1,146
Registered: ‎10-03-2011

Re: Broadband Usage Tool

You can also ask them to notify you by email when you reach 50/75/90 % off the 2gb allowance via email should you wish. Yaknow the general terms about it anyways ya ? that if you do go over the limit twice in a 6 momnth period you will be auto upgraded back to the unlimited broadband service so at least they wont jsut charge you per mb like some other companies do! :smileyvery-happy:
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Occasional Visitor
riverwide
Posts: 4
Registered: ‎13-04-2011

Re: Broadband Usage Tool

[ Edited ]

I joined Sky on 8th. The broadband usage is still showing that day as the last day anything was logged. When does it update?

 

Also, what happens when you reach the limit? I have set the email alert to 50%. However, if I go over does the account just stop or do I start racking up data charges?

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Contributor
xCarlxx
Posts: 111
Registered: ‎30-03-2011

Re: Broadband Usage Tool

[ Edited ]

they just upgrade your package to unlimited. you have to wait 1 month before you can downgrade it.

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Occasional Visitor
riverwide
Posts: 4
Registered: ‎13-04-2011

Re: Broadband Usage Tool

That's outrageous!!!

 

Just upgrade you?!?!?!

 

Every other broadband package I've had just stops your download.

 

Esp when their broadband usage tool doesn't actualy log your usage.

 

 

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Community Coordinator
Robert
Posts: 7,723
Registered: ‎08-12-2010

Re: Broadband Usage Tool

Hi riverwide, 

 

For more information on our Sky Broadband Usage Policies please see http://www.sky.com/shop/terms-conditions/broadband/usage-policies/

 

This forms part of your Terms and Conditions for Sky Broadband which can be viewed at http://www.sky.com/shop/terms-conditions/broadband/ and will have been sent to you when you signed up for Sky Broadband.

Robert
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Occasional Visitor
riverwide
Posts: 4
Registered: ‎13-04-2011

Re: Broadband Usage Tool

All well and good. 

 

But can you give a reason why my Broadband usage tool is stuck on the day it was installed and I have no idea what the usage has been in the last week?

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Frequent Contributor (Silver)
Tally1971
Posts: 116
Registered: ‎15-12-2010

Re: Broadband Usage Tool

 


MadMaxPR wrote:

Hi,

 

tbbmeter has a page that adds all the totals up for you. You register each computer on the network to a thinkbroadband.com account and the usage from all computers registered appear on a page with all the totals.

This is mine for this month http://tbbmeter.thinkbroadband.com/graphs/2011/04/07/897471710.png (link will expire after 7days.)

Grapth options: 

 

Month View
Week View
Daily View
Daily High Res

 


 

Thabks MadmaxPR for the link.

 

Although I am a Sky Unlimited customer, I am curious to see how much I download per month, thanks again for the link.

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Community Coordinator
Malcolm-M
Posts: 8,495
Registered: ‎21-10-2010

Re: Broadband Usage Tool

Hi Riverwide, has this started updating or are you still having problems?

Malcolm-M
Community Coordinator
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Super User
Damien-SW
Posts: 1,987
Registered: ‎27-01-2011

Re: Broadband Usage Tool

[ Edited ]

wrong most other ISP either bill you for your extra usage or cap your speed if you exceed you limit.

 

its not like 10£ is going to break the bank, if you don't like it leave.  I can tell you though you will not find a  better deal anywhere,  free 2GB internet is unknow, and true unlimited internet for 10£ can't be beaten.  If it could i would not be with sky

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Also if i have helped please click on kudos and if I solved the problem please make my post as a solution.

Damien
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