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Getting There
dougelliot
Posts: 3
Joined: ‎08-04-2011
Accepted Solution

Blocked sites

Several friends have Sky broadband and find their low IP numbers are being blocked by www.wetcanvas.com.

 

Is there a way of getting a higher IP number?  Several reboots of the router have not made any difference.

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Staff
Robert
Posts: 7,723
Joined: ‎08-12-2010

Re: Blocked sites

Hi dougelliot, 

 

For problems accessing certain websites, can you confirm if your friends have IP addresses assigned beginning with 2.X.X.X?

 

If this is the case then a request may need to be raised with the site to update it's firewall to allow connections from the new IP address range.

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Getting There
dougelliot
Posts: 3
Joined: ‎08-04-2011

Re: Blocked sites

es they have IP numbers atarting 2.xxx.xxx.xxx.  I contacted the website providers who insist they are not blocking 2.xxx IP addresses:

 

Quote

I'm not familiar with all of the details, but both the hosting company and the dev dept. here have said that they followed the traceroutes and other info & fully investigated it. I was informed that there's nothing that can be done on this end --
/Quote
Doug
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Super User
caesarome
Posts: 46,162
Joined: ‎27-10-2010

Re: Blocked sites

Your friends could try (if they haven't already) rebooting their routers until their addresses start with a 9 and then they should be able to access the site.

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El Capo
Oliver341
Posts: 1,862
Joined: ‎17-12-2010

Re: Blocked sites

[ Edited ]

I can load the site, it says "Sorry. The administrator has banned your IP address. To contact the administrator click here".

 

Clearly the WetCanvas website has put some kind of block on 2.x.x.x IP addresses, and it's only them that can fix it.

Oliver.
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Getting There
dougelliot
Posts: 3
Joined: ‎08-04-2011

Re: Blocked sites

Thanks, I rebooted several times, including waiting overnight, but I will tell them to persist.  I got the impression they had a static IP address.

 

Doug

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