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Runner
Posts: 1
Joined: ‎04-09-2011
Accepted Solution

Address for Making a Complaint

Can somebody give me the written address and email address to make a formal complaint regarding Sky accounts. I am only with Sky for a couple of months but they have  done nothing but cause hassle by over charging me in regard to free sky movies offer. I have now had enough, and am planning to cancel my subscription to Sky. The service offered so far by Sky is a total joke.

Oracle
Posts: 10,900
Joined: ‎26-03-2011

Re: Address for Making a Complaint


BSHEEHAN wrote:

Can somebody give me the written address and email address to make a formal complaint regarding Sky accounts. I am only with Sky for a couple of months but they have  done nothing but cause hassle by over charging me in regard to free sky movies offer. I have now had enough, and am planning to cancel my subscription to Sky. The service offered so far by Sky is a total joke.


Have you tried to use the "Contact Us"option?

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Oracle
Posts: 10,900
Joined: ‎26-03-2011

Re: Address for Making a Complaint


BSHEEHAN wrote:

Can somebody give me the written address and email address to make a formal complaint regarding Sky accounts. I am only with Sky for a couple of months but they have  done nothing but cause hassle by over charging me in regard to free sky movies offer. I have now had enough, and am planning to cancel my subscription to Sky. The service offered so far by Sky is a total joke.


Have you tried to use the "Contact Us"option?

___________________________________________________________________________________________

If you have been helped by someone please click on the thumbs up icon to give them Likes.
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First Assistant Director
Posts: 2,041
Joined: ‎27-10-2010

Re: Address for Making a Complaint

How about the "How to complain link" at the bottom of the page?

 

http://www.sky.com/helpcentre/complaints-code

Used to work for Sky and BT ADSL tech support but please don't hate me for it Smiley Wink