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6030/4110

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Runner
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6030/4110

Hi all, I've literally just dropped out of sky go and on demand using my laptop, I'm getting an error message with t:6030/C:4110. It was working fine until yesterday and then nothing.... It works fine streaming but not on demand, it will play the adverts and then display the error message; I have tried uninstalling and reinstating, that hasn't worked and have no idea what the error messages mean, can anyone help?

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Oracle
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Re: 6030/4110

This will fix the 6030 one:

 

Uninstall Microsoft Silverlight from your computer then reboot it and then install an older version.

To do this Google "old silverlight" and install version 5.0.61118 from the first website on the results page. Make sure you have automatic updates turned off on it so it doesn't update itself to the latest version.

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
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Answer
Oracle
Posts: 60,057
Post 2 of 5
3,790 Views

Re: 6030/4110

This will fix the 6030 one:

 

Uninstall Microsoft Silverlight from your computer then reboot it and then install an older version.

To do this Google "old silverlight" and install version 5.0.61118 from the first website on the results page. Make sure you have automatic updates turned off on it so it doesn't update itself to the latest version.

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
Runner
Posts: 3
Post 3 of 5
3,272 Views

Re: 6030/4110

Thanks, how would I turn off automatic updates?

 

Runner
Posts: 3
Post 4 of 5
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Re: 6030/4110

I dont know how people know these things but it's genius, quick reply, followed the instructions and sorted...
Camera Assistant
Posts: 668
Post 5 of 5
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Re: 6030/4110

This is all good unless you have apps that need latest version..

 

 

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