on 08-01-2013 07:38 PM
I am looking to cancel my multi-room package (children have all lfet home) -when I try to use the sky website it only offers me the cancel sky option? Any help would be appreciated
on 08-01-2013 08:02 PM
To cancel or downgrade anything you have tio phone Sky. If you want to cancel one of your boxes then make sure you have the viewing card number fro that box so the wrong one doesn't end up being closed. Once it has been acncelled you can continue to use it as it will pick up the free channels although you will be unable to play your recordings back on it nor will you be able to record.
You have to give Sky 31 days notice before that will happen.